Shipping and refund policy
Standard shipping is 3-5 business days. Expedited and overnight shipment options are available during checkout. BE SURE TO SELECT THE SHIPPING OPTION THAT BEST FITS YOUR ORDER.
Due to Covid-19 USPS, UPS, and DHL is not guaranteeing expedited delivery on next day and two day delivery. Also note, they are not reimbursing paid expedited fees. MDB Grooming will not be responsible for reimbursing any fees associated with expedited shipping.
***ORDERS WILL NOT PROCESSED IF BILLING AND SHIPPING ADDRESS DOES NOT MATCH***
We always want to do what's fair for our customer and our business.
Hair Unit Orders:You have 7 days from delivery date to Return your purchase if unsatisfied. All unworn, untampered, and in original selling condition hair units can be returned or exchanged within 7 days of receiving.
All other products, we will gladly refund or exchange any unused or untampered items in its original selling condition within 14 days of delivery.
Customer is responsible for any shipping fees associated with exchange .
Please send exchange information to firstname.lastname@example.org