Shipping and refund policy
Units are processed as they are ordered. Please allow 3-4 business days for prepping before packages are shipped.
Standard shipping is 3-5 business days. Expedited and overnight shipment options are available during checkout. BE SURE TO SELECT THE SHIPPING OPTION THAT BEST FITS YOUR ORDER.
Due to Covid-19 USPS, UPS, and DHL is not guaranteeing expedited delivery on next day and two day delivery. Also note, they are not reimbursing paid expedited fees. MDB Grooming will not be responsible for reimbursing any fees associated with expedited shipping.
***ORDERS WILL NOT PROCESSED IF BILLING AND SHIPPING ADDRESS DOES NOT MATCH***
We always want to do what's fair for our customer and our business. All sales are final in any of our products, however, we will gladly exchange any unworn or untampered hair units in its original selling condition within 14 days of delivery. Customer is responsible for any shipping fees associated with exchange . Each product is shipped with a patch test. to ensure you have no allergic reactions. We recommend testing any product before use.
Please send exchange information to email@example.com