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Refund policy

Shipping policy

Units are processed as they are ordered. Please allow 3-4 business days for prepping before packages are shipped.

Standard shipping is 3-5 business days. Expedited and overnight shipment options are available during checkout. BE SURE TO SELECT THE SHIPPING OPTION THAT BEST FITS YOUR ORDER.

Due to Covid-19 USPS, UPS, and DHL is not guaranteeing expedited delivery on next day and two day delivery. Also note, they are not reimbursing paid expedited fees. MDB Grooming will not be responsible for reimbursing any fees associated with expedited shipping. 

 ***ORDERS WILL NOT PROCESSED IF BILLING AND SHIPPING ADDRESS DOES NOT MATCH***

Refund policy

We always want to do what's fair for our customer and our business. We will gladly exchange or refund any unworn or untampered hair units in its original selling condition within 7 days of delivery. Customers are responsible for any shipping fees associated with exchanges or returns. For product other than hair units, we will gladly exchange or refund any unused or untampered product in its original selling condition within 14 days of delivery. To ensure you have no allergic reactions, we recommend testing any product before use.

Please send exchange or return information to info@mdbgrooming.com

NO REFUND for Vendor List Purchases. 

All  list will be sent through email. Please make sure your email correct!!!

***We are not responsible for your relationship with the suppliers. This list cannot be duplicate and sold. 

For mor information to info@mdbgrooming.com